March 30, 2017 at Metro Downtown Los Angeles - Gateway Conference Room (3rd Floor)
This managerial course presents sources of, and solutions to, conflicts between public agencies. The course is interactive, utilizing the experiences of the facilitator and participants, text material, and a progressively complex participant exercise. The goal of the course is to provide participants with insights and tools for avoiding, resolving and managing conflicts in the public sector.
Sources of Public Agency (PA) conflict
Personality and behavior factors
Primary drivers (motivators) of Public Agencies
The role of bureaucracies
The influence of politics
Processes for conflict resolution
INSTRUCTOR: Michael L. Heineke, SR/WA provides full Right of Way Services through his own company, the Heineke Consulting Group, Inc. He received his Bachelor of Science Degree in Petroleum Engineering from the University of Southern California, with postgraduate studies in Geological and Environmental Sciences at Colorado School of Mines and University of California – Irvine Campus. His experiences as a Senior Right of Way Agent for the County of San Bernardino and the City of Huntington Beach spanning nearly 20 years provides Mr. Heineke with a unique perspective in all aspects of appraisal and acquisition of real property, including residential, industrial, commercial, vacant land, oil, gas, and mineral resources. He is an expert witness in condemnation trials and holds lifetime teaching credentials in both Los Angeles County and Orange County Community College Districts.
COURSE COORDINATOR: William Larsen, SR/WA 16030 Ventura Blvd., Suite 620 Encino, CA 91436-2785 Phone: (818) 290-5428 Fax: (818) 290-5401 Email: email@example.com