September 1, 2016 at Metro Downtown Los Angeles - Gateway Conference Room (3rd Floor)
This course guides and directs all participants as each pursues his or her unique path within the right of way profession. During this course, participants will learn how and why qualities such as professional competence, character, integrity, fairness, commitment and trustworthiness provide the foundation for establishing and maintaining strong working relationships as a right of way professional.
Quality of service, competence, character/mind set, communication, care of property
Full disclosure - client/members, all pertinent information, public information, member information
Fair and reasonable fees
Advertising & promotional practices
Laws and conduct of business
Client/former client relationships
Instructor: Ralph C. Brown, SR/WA, has been in the right of way field for over 40 years. As a Senior Right of Way agent with Caltrans he was involved with negotiations and appraisals. He testified in court as an expert appraiser, prepared appraisals in anticipation of condemnation and supervised the preparation of narrative appraisal reports. For 16 years as a Staff V.P. with IRWA Mr. Brown managed the Association's education program. He developed courses, monitored outside course developers, conducted Instructor Certification Clinics, taught IRWA courses and presented seminars. Mr. Brown currently is an independent review appraiser specializing in partial take appraisals.